As stated in our Refund Policy no refunds are available other than our our obligations to The Consumer Guarantees Act NZ . We may make exceptions to this under certain circumstances. If for any reason the event can't go ahead a Refund is available, there is no need to contact us for this, as it will be completed automatically. If the promoter accepts the claim for a refund this will be automatically be processed to your bank.
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• The reset password has lower and upper cases. Be sure that you are typing correctly • It’s very common that a customer is trying to login using one email but they have actually registered another one • Contact us and we’ll grant you the access on your On Point account